Information on payments, refunds & credits, payment plans, and accepted methods of payment, including HSA and FSA accounts.
We accept major credit cards such as VISA, Mastercard, and American Express. We also accept Google Pay, as well as offer payment installments through Shop Pay. Payment methods can be chosen on the last page of checkout except for the Express Payment
To use Shop Pay Installments, use the normal Checkout button and not any of the quick checkout methods (such as Google Pay, etc). After entering your billing and shipping information, you can select Shop Pay Installments as your payment option on the
Refunds are processed immediately after the shoes are inspected at our warehouse. The time it takes to pass inspection varies depending on the day received as well as the existing queue for exchanges or returns. Once received at our warehouse, the sh
No worries if you forgot to apply your 15% welcome discount to your first order. Please contact us at [email protected], provide us with the order number, and we will refund you 15% of the current order. We offer very few discounts or coupons outside o
General FSA/HSA FAQ’s. What is Flex and what is their relationship with SNIBBS?SNIBBS has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA debit c
Letter of Medical Necessity FAQ’s. What is a Letter of Medical Necessity?A letter is essentially a note from a doctor stating that you are purchasing an item to treat or manage a medical condition. More details can be found here. Why do I need to pro