Information on Returns and Exchanges.
At Snibbs, we’re dedicated to ensuring you’re delighted with your purchase. That’s why we offer a 100-day Comfort Guarantee for orders placed through our website. If your shoes don’t fit right, don’t meet your expectations, or aren’t what you were lo
Snibbs takes great pride in our product and its construction quality. However, sometimes, things might slip past us despite our rigorous QC process. If, for any reason, the shoes you received are defective or damaged, please contact us immediately at
If your shoes haven’t shipped yet, you may contact our customer service team at [email protected] to request we cancel your order.
What are Free Returns and Package Protection via Redo?. Snibbs now offers Package Protection and Return Protection for all orders with our partners at Redo. You will be provided this benifit at checkout for a minimal fee dependent on order value. You
If your exchange request package was not picked up by the carrier as planned, you can reschedule through the Snibbs return portal. Sometimes pickups are missed due to routing delays or driver availability. We will reschedule the pickup for the soones